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Saved 10/20/09 to Citizen Sugar Happy Hour

Your positive and negative experiences with cell phone providers

Hey all!
I am in the process of perhaps switching carriers from Verizon to perhaps AT & T. I bought my husband an iPhone way back in April and we've not yet taken the plunge because we're a little wary of committing to a new service (plus it's an additional $30 on top of the regular plan!).
We might just sign him up for AT & T, and maybe I will stay with Verizon or switch over to Sprint (they've got a really good $69 unlimited data plan), AT & T, or T-Mobile (which has, from my research been really well reviewed) - but I feel such anxiety over it. I've been with Verizon Wireless for over 10 years and to be honest, it makes me a little sad thinking about leaving.
So please tell me, what types of plans do you all have? And are you happy? Are you on contract? Thanks!

T-S T-S 5 years 43 weeks
My iPhone definitely would be worth a hassle with the service provider, but I haven't had any issues aside from occasionally a call will go straight to voicemail. I had Sprint before this, and I never had issues with them except for one dead zone on my way home from work. The weird thing about reception is that one, it can definitely change from phone to phone. I think a lot of people have said, for example, the new iPhones drop more calls than the old ones, and I had the same thing happen a few years ago when I switched phones. One got way more bars. Also, coverage can change overnight. In college I got barely one bar in my dorm room, and one morning I woke up and had four. New tower I guess. Honestly, I wouldn't worry too much about choosing a provider. They all have pros and cons.
bluesarahlou bluesarahlou 5 years 44 weeks
:highfive: Me too Harmony. I love my Palm!
harmonyfrance harmonyfrance 5 years 44 weeks
My roommate has AT&T and hates it. Dropped calls, shoddy service, sometimes no service. I have Sprint and love them. I guess having to deal with AT&T is the price people are paying so that they can have IPHONES. I on the other hand am a blackberry/palm kind of girl.
starangel82 starangel82 5 years 44 weeks
Before AT&T merged with Cingular Wireless, you could try them out for 30 days... but you did have to pay the bill for that month. Doesn't Verizon do something like that?
bluesarahlou bluesarahlou 5 years 44 weeks
Amy check this out: Some of the reviews are old, so they might have improved with more towers and 3G updates and such.
bluesarahlou bluesarahlou 5 years 44 weeks
Seriously. Jerks, the whole lot of them!!
hausfrau hausfrau 5 years 44 weeks
haha thats why you can't! cuz they know you'd run away!
bluesarahlou bluesarahlou 5 years 44 weeks
It just sucks that you can't try them out for a week or so before making the commitment to stick with them. That way you could see which service works best for your area/lifestyle.
amybdk amybdk 5 years 44 weeks
They sure do. This post has just reaffirmed that.
hausfrau hausfrau 5 years 44 weeks
i don't get dropped calls so much as no service at all with ATT. but then again i live in a podunk town and even when i lived outside of DC, and i had verizon, i still wouldn't get service in places. ugh. cell phone companies suck.
snarkypants snarkypants 5 years 44 weeks
i don't really get too many dropped calls with at&t, unless, like i said before, it's a high traffic time/area. i never had problems other than that until i got my blackberry
starangel82 starangel82 5 years 44 weeks
She and I both have the same version BB Pearls. That's why I find it so crazy.
bluesarahlou bluesarahlou 5 years 44 weeks
I don't think so...he has a pretty new, pretty decent smartphone. :shrug:
hausfrau hausfrau 5 years 44 weeks
maybe thats his phone... hmm...
bluesarahlou bluesarahlou 5 years 44 weeks
Star I've found that even with one bar, my call won't get dropped. He can have full bars and his call will drop for no reason.
starangel82 starangel82 5 years 44 weeks
You can put me and my friend in the same room. My AT&T won't get but one bar and my friend who has Verizon will have 3 or 4. Crazy.
bluesarahlou bluesarahlou 5 years 44 weeks
It may have something to do with it. :shrug: Joey has AT&T and he has issues with dropped calls all the time. He may have better coverage, but my phone doesn't drop calls nearly as much as his does.
amybdk amybdk 5 years 44 weeks
Well, that is the funny thing, Sarah. According to the coverage maps, they all seem to market themselves as having the best coverage. The AT & T map looked pretty identical to the Verizon map, but I haven't heard about Verizon dropping calls in the area whereas I've heard numerous complaints about AT & T -- but everyone and their mom has an iPhone here, so maybe that's why?
bluesarahlou bluesarahlou 5 years 44 weeks
Amy I really think it depends on your area. You should check out the different coverage maps to see what works best for where you live. Parts of CO were spotty for me with Sprint.
tiff58 tiff58 5 years 44 weeks
I have ATT because I have to (work pays), and hate it. I constantly get dropped calls, but most of the time I think that's because I work in the middle of nowhere. But, my husband gets a lot of dead areas, too, and we live in a mid-sized city.
amybdk amybdk 5 years 44 weeks
Thank you so much everyone! Keep the comments coming! I'm still not swayed any which way yet!
Myst Myst 5 years 45 weeks
I've had T-mobile...(calls used to drop like crazy), Sprint (love-hate relationship), and AT&T (hated it) and had a blackberry for all. Personally I'd go with T-mobile because they give you the better deals in comparison to Sprint and AT&T.
cheekyredhead cheekyredhead 5 years 45 weeks
I had Sprint for several years but I became frustrated as calls would drop in my home so I had to always go outside to make/receive calls. When I got married I switched to Verizon and the service has been stellar---but then so has the bills. The nickel and dine you to death. My husband's Blackberry service is very expensive. He has the Trio(I think that's the name of it) and LOVES it....but if we switch to another he will have to give it up because only Verizon has a contract for that particular phone. He called Verizon last week and asked if they'd meet the same criteria/pmt plan as Sprint and they essentially laughed at him....which didn't go over very well. That is pretty much how their customer service has always been. On another note---no matter which service I have had they ALL seemed to have one issue in common: None I have dealt with has had any ability to keep their billing straight. Every time I go in and upgrade they mess everything up...every carrier I have dealt with. It would be comical if it wasn't so frustrating.
lilkimbo lilkimbo 5 years 45 weeks
I've had problems with everyone except T-Mobile. I actually had the most problems with Sprint! I've had only good experiences with T-Mobile, except for the fact that when I'm visiting my parents in Ohio, the Internet is a little slow because I can't always pick up the 3G network. I've had no problems making calls, sending texts, etc. there. And I can use the Internet, it just takes a little longer than I'd like. When I had Sprint, I couldn't take or make phone calls in my house. You got about half way up the driveway and reception got really sketchy. I've thought about switching to Verizon from time to time because they're the only carrier that provides service on metro trains, but metro is starting to expand that.
hausfrau hausfrau 5 years 45 weeks
I have ATT and eh, I liked my Verizon better but then again, I was in a much more metro area those days so that could be why I had better coverage. I think all the companies suck probably. Maybe ask some local friends so at least you can be with the best of the worst in terms of actual signal?